Mi-C3's Flagship product Affectli, Announces ISO Certifications
Mi-C3 today announced that it has been assessed by Cup Cert Ltd , and meets the requirements of Information Technology Management System , with the scope: Provision of software development, design and system integration services, Sales, maintenance and service support of information and communication technology of its Affectli platform , custom applications and components in accordance with ISO/IEC 20000-1:2011. The Certificate received is valid for the scope of operations and Statement of Acceptability components and applications. In addition to the ISO/IEC 20000-1:2011, Affectli has further been assessed and has also met the requirements of a Quality Management System in accordance with EN ISO 9001:2015, with the same scope.
The company's certification consultant, CUP CERT Ltd is accredited by the Chamber of Consultants and
Trainers of the Republic of Macedonia. (Number: 10011/2013).
Glen Scott, CEO of Mi-C3 said: “We are extremely proud to have received this certification, which we
believe is a confirmation of our continuous commitment, to quality and compliance of all of our products,
process, developments and in turn, delivering world class service. Giving you, our partner channel & clients, confidence to grow the Affectli Universe.”
"ISO 9001 is a quality management system that can be integrated into any business. It is focused on
ensuring the business delivers a consistent level of quality to its customers by having well defined and
regularly reviewed processes and procedures. ISO/IEC 20000 , often referred to simply as ISO 20000, is the international IT service management (ITSM) standard that enables IT organisations (whether in-house, outsourced or external) to ensure that their ITSM processes are aligned both with the needs of the business and with international best practice. ISO 20000 helps organisations benchmark how they deliver managed services, measure service levels and assess their performance. It is broadly aligned with, and draws strongly on ITIL ®,” Glen concluded.
Headquartered in Birkirkara, Malta, MT – Europe, as well as development divisions in Pakistan and
Macedonia, as well as operational offices in 3 countries in Africa, Mi-C3 is a leading software design and
development firms who have produced flagship products such as Affectli & Tag ‘n Go effectively into the
Mi-C3’s Affectli is a revolutionary IoT contextual collaboration platform, that supports the entire operational environment of organisations, people and things, including how it relates to those outside, and around the core: business, customers, vendors, suppliers, regulators and stakeholders.
Affectli’s Mi-Stream (IoT gateway data streaming) connects the Affectli Universe information from a myriad of signal generating devices, processes the data through its rules engine executing processes according to organisation specific processes or applications. The processes will entail tasks that are assigned to profile owners. The tasks are communicated in context within an Affectli messenger communications platform that ensures the most effective communication amongst the participants is delivered - whether through live chat, structured forms, free text or including media and documentation supporting the successful completion of the task. The business is provided with situational awareness through Maps with live and drillable data represented in space and geo-location. The organisation is also provided with real-time analytics that are designed and modified according to the organisation’s needs - giving the right person, the right information, at the right time, to react to and preempt emerging situations. For more information, please visit our website at www.affectli.com .