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11CHAT - Contextual Messaging
Collaborate within a task or process - remain relevant within the task and exchange information through CHAT on your secure server.

 CHAT

In providing a chatting option, the A-Box also brings together in one place messages that are immediate and informal but still auditable and recorded doing away with short-circuiting communications over various platforms (say Skype, or Whatsapp) that in conventional use are disjointed, difficult to integrate and almost impossible to use effectively as a tool to monitor and achieve progress. However Affectli does not remove the option for the Client, where this is deemed desirable to communicate information, notifications or reports directly out of the platform to recipients of automated emails or SMSs.

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12BROADCAST - Instant announcements
Broadcasts, unlike notifications, allows a user to send an announcement across the platform, to all users.

BROADCAST

Broadcasts, unlike notifications, allows a user to send an announcement across the platform, to all users.

 

Text message broadcasting is becoming a widely accepted method of providing information to customers and community membership. This economical and timely service can broadcast important alerts within minutes.

 

Using our Broadcast feature, an authorised user can broadcast text messages and service announcements to their Affectli community. Pre-defined messages can be automatically generated using the built in technology. Our message broadcasting can place one message or various messages which can be aimed at individual users or pre-determined groups of users across the platform.

 

A key feature of the Message Broadcast is the ability to generate real time reports and graphs. This important measuring system helps you observe and control the performance of your broadcasting feature with clear and meaningful displays.

 

Graphs and charts of operational statistics let you measure the effectiveness of each broadcast message campaign.

 

The information contained in each of these reports can be downloaded into a spreadsheet format for individually customized reporting. The audit trail of the broadcasts is an added feature that allows administrators to log what broadcasts were delivered to which recipients, and whether the recipients acknowledged the messages or not.

 

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