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About the Company

In a world of constant change, Government, Public Services, Regulatory Bodies and Commissions will need to integrate their respective systems to become more intuitive to identify, respond and adapt to new technology opportunities, social changes, and citizens/business needs, as and when they emerge.

By connecting and streamlining data and processes, silos will be broken down, resulting in effective processes and business models that are more efficient.

IoT projects are driven by government policies due to the positive economic, social and environmental impacts that digitisation produces. Organisations need to leapfrog over yesterday’s legacy IT systems to more agile, digital-age models such as cloud computing and cognitive technologies if they are to understand digitisation trends.

With recent efforts to replace paper forms with websites and e-forms overlaid with tools such as rules engines, regulatory reform has often been part of governments’ agenda. By digitising companies, reducing compliance burdens, and enabling economic growth, this digitalization regulates them more effectively, targets risks more effectively, and reduces compliance burdens.

Manual Systems & Disparate Data

Multiple systems & disparate sets of data which rely on time consuming, error prone manual consolidation.

Risk Compliance & KPI Measurements:

Complexities of operational environments that require effective monitoring of:  

• Regulatory Compliance
• Cyber Threats
• Economic Conditions
• Climate Change
• Reliance on Third Party Suppliers

Operational Challenges

Reactive maintenance & repairs.

Financial losses due to difficulty managing, tracking & monitoring assets in remote locations.

Reliant on multiple resources & accurate reporting to monitor:

• Climate change
• Ageing infrastructure
• Water scarcity
• Growing populations
• Increased demand for water and sewerage services
• Increased environmental pressures
• Cybersecurity threats
• Compliance with current and future regulations
• Water Quality
• Labour shortages
• Geopolitical risks
• Site Access Management & Security 
• Power Supply Management
• Remote Site Automation
• Site Build & Maintenance Planning & Optimisation

People Inefficiencies

Complexities of the operational environment require multitudes of extra people, leading to reduced efficiencies and increased overheads.

Complexities with Vendor & Third Party Management

Challenges mitigating risk & contract management of tenants, vendors and third parties.

Umbrella Management System

• Integration of all systems within the Water & Utilities sector into one Operating System. 
• Monitoring of endpoints (i.e. access control, generators, battery packs, power supply, passive hardware, video streaming, maintenance team, vehicles in the field etc)  on all sites globally delivering real-time data through a “single pane of glass” to any part of the organisation. 
• Strong permissions and multi-tenancy functionality ensures that the right people get the right information at the right time.

Ability to meet Risk & KPI Measurement criteria:

• Real-time data immediately detects and alerts of problems.
• Workflow automation enables improved execution, resulting in improved Regulatory Compliance

Operational efficiencies

• Digitised processes, GIS tracking and automated workflow processes for optimised Operations and Maintenance Planning, Managing Sites, Access & Security. 
• Accurate real-time reporting on all aspects of the business, including Demand, Supply and Quality.
• Ability to make immediate & informed decisions using meticulous data.
• Instant visibility of all facets of the organisation.

People efficiencies

Improved efficiencies & accountability resulting in reduced resources, reduced overheads and increased profitability.

Multi-tenancy solution

Manage multiple tenants, control access to information and ensure comprehensive, auditable action trail for Risk & Contract Management.

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About the Company

One of the world’s Largest Gold Mining companies began commercial production in 2006 in a remote region of Africa with sites operating surface and underground mines.

The operation of such a significant mining asset in remote regions of Africa requires a constant understanding of the state of operations and secure monitoring of the picture on the ground.

The control rooms can drill down from maps into blueprints, technical drawings and multiple live CCTV feeds that are folded into the GIS infrastructure of the system using the platform.

By consolidating all asset management into a single control room, the client has reduced costs, mitigated theft, and maximised efficiencies by ensuring coherent, timely and informed decision-making.

Manual Systems & Disparate Data

Multiple systems & disparate sets of data which rely on time consuming, error prone manual consolidation.

Stringent SLA requirements & KPI Measurements

Complexities of operational environments that require effective monitoring of:  

• ESG & decarbonisation
• Access to capital
• Political instability
• Regulatory Compliance

Operational Challenges

Reactive maintenance & repairs.

Financial losses due to difficulty managing, tracking & monitoring assets in remote locations.

Reliant on multiple resources & accurate reporting to monitor:

• Low productivity
• Labour shortages
• Geopolitical risks
• Site Access Management & Security 
• Power Supply Management
• Remote Site Automation
• Site Build & Maintenance Planning & Optimisation

People Inefficiencies

Complexities of the operational environment require multitudes of extra people, leading to reduced efficiencies and increased overheads.

Complexities with Vendor & Third Party Management

Challenges mitigating risk & contract management of tenants, vendors and third parties.

Umbrella Management System

• Integration of all systems within the Mining Co into one Operating System. 
• Monitoring of endpoints (i.e. access control, generators, battery packs, power supply, passive hardware, video streaming, maintenance team, vehicles in the field etc)  on all sites globally delivering real-time data through a “single pane of glass” to any part of the organisation. 
• Strong permissions and multi-tenancy functionality ensures that the right people get the right information at the right time.

Ability to meet stringent SLA criteria

• Real-time data immediately detects and alerts to problems.
• Workflow automation enables improved execution, resulting in improved Regulatory Compliance.

Operational efficiencies

• Digitised processes, GIS tracking and automated workflow processes for optimised Operations and Maintenance Planning, Managing Sites, Access & Security. 
• Accurate real-time reporting on Production Load  Monitoring and Power Supply Management.
• Ability to make immediate & informed decisions using meticulous data.
• Instant visibility of all facets of the organisation.

People efficiencies

Improved efficiencies & accountability resulting in reduced resources, reduced overheads and increased profitability.

Multi-tenancy solution

Manage multiple tenants, control access to information and ensure comprehensive, auditable action trail for Risk & Contract Management.

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About the Company

One of the largest independent owners, operators, and developers of shared telecommunications infrastructure in the world has sites in remote areas that are responsible for servicing a vast growing emerging market.

They are committed to operating environmentally sustainable and reliable towers while meeting the increasing demand from their subscribers for data services and wireless telecommunications infrastructure.

By connecting their multiple systems and devices to Affectli and capturing our client’s intellectual property organisation using iBPMN-compliant workflow the Affectli Designer© and digitised their processes and workflows.

The Affectli Solution comes with customised app solutions that can be duplicated and re-engineered according to client-centric needs.

Manual Systems & Disparate Data

Multiple systems & disparate sets of data which rely on time consuming, error prone manual consolidation.

Stringent SLA requirements & KPI Measurements

Extended Mean Time To Detect (MTTD) & Mean Time To Repair (MTTR) resulting in down time transgressions with significant penalties being levied.

Operational Challenges

Reactive maintenance & repairs.
Financial losses due to difficulty managing, tracking & monitoring assets in remote locations.

Reliant on multiple resources & accurate reporting to monitor

• Tower Load.
• Site Access Management & Security.
• Power Supply Management.
• Remote Site Automation.
• Site Build & Maintenance Planning & Optimisation.

People Inefficiencies

Complexities of the operational environment require multitudes of extra people, leading to reduced efficiencies and increased overheads.

Complexities with Vendor & Third Party Management

Challenges mitigating risk & contract management of tenants, vendors and third parties.

Umbrella Management System

• Integration of all systems within the Tower Co into one Operating System.
• Monitoring of endpoints (i.e. access control, generators, battery packs, power supply, passive hardware, video streaming, maintenance team, vehicles in the field etc) on all sites globally delivering real-time data through a “single pane of glass” to any part of the organisation.
• Strong permissions and multi-tenancy functionality ensures that the right people get the right information at the right time.

Ability to meet stringent SLA criteria

• Real-time data immediately detects problems, reducing MTTD from hours to milliseconds.
• Workflow automation enables improved execution, resulting in less downtime and improved MTTR eliminating 99% of SLA penalties.

Operational efficiencies

• Digitised processes, GIS tracking and automated workflow processes for optimised Operations and Maintenance Planning, Managing Sites, Access & Security.
• Accurate real-time reporting on Tower Load Monitoring and Power Supply Management.
• Ability to make immediate & informed decisions using meticulous data.
• Instant visibility of all facets of the organisation.

People efficiencies

Multiple systems & disparate sets of data which rely on time consuming, error prone manual consolidation.

Multi-tenancy solution

Multiple systems & disparate sets of data which rely on time consuming, error prone manual consolidation.

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In simple terms, the more disparate systems in existence, the more loopholes that expose the risk of data being compromised, misplaced or delayed.  Added to that, disjointed sets of data do not facilitate workplace efficiencies, or allow for informed decision making capabilities, especially in a crisis situation.

During Storm Eunice, millions of people around the world watched a live-streaming channel showing aircrafts attempting to land at one of the world’s busiest airports – London Heathrow. It is known to be one of the busiest airports in the world, and pre-covid (2019), the airport employed 76,000 people who managed over 80.88 Million passengers and 475,861 flight movements.  That equates to an average of 221,589 passengers and 1,303 flights per day, or 154 passengers and 0.9 flights every 60 seconds.

Essential to the safety of every aircraft, employee, passengers and everyone in the surrounding areas, it requires Air Traffic Controllers to have consolidated sets of real-time data in order to drive immediate and informed decisions with absolute precision.  Planes cannot be given instructions to take off without visibility and accurate, updated information of planes in the surrounding areas, variable altitudes, or coming in to land.  Added to that, they need to refer to real-time information on weather conditions, wind speeds, and a whole lot more in order to safely orchestrate and execute such a vital role. 

Real-time information also has to be fed to ground crew, luggage handlers and terminal staff to manage the logistics around passenger and cargo arrivals and departures.  It is an intricate web of numerous moving parts that require precision, perfect timing, and leaves no room for error and miscommunication.  This real-time data motion is what allows for streamlined processes that maximise efficiencies; and what enables them to successfully grow and manage such high volumes. 

At Affectli, we eat, breathe and sleep our OPZ philosophy because data is ultimately the lifeblood of any organisation.  If structured and used correctly, it will improve efficiencies across the board, and result in a more robust, profitable and successful business.

If you are looking to increase your OPZ and put your data into motion, feel free to reach out to us for a demo on get in touch. 

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As kids growing up, we all played that game:  broken telephone… 

The more people in the “telephone” chain, the more context and information is lost, and the further disconnected we get from the original message.  With each person in the link, it is inevitable that information is added, critical information is omitted, and somehow, the end result is vastly different from where it all started.

People focus on communication, communication tools, communication styles, but not enough emphasis is placed on the criticality of contextual communication in order to better – and more effectively – collaborate on tasks, projects and the like.

It’s expected.  It’s preached.  Tools are provided.  And in essence, they are vital components that determine an organisation’s ultimate success (or failure)… but the question begs:  Are organisations doing everything they can to achieve what we refer to as Hyper Contextual Collaboration?  

Most organisations rely on email as their main form of communication.  I have made no secret of the fact that I detest email and elaborate more on this in a recent blog titled: Ridding the world of email.  Besides the fact that it’s so time consuming, more often than not, it is missing key information and does not include the right people.

Experts will tell you that the hardest part of communicating effectively, is in knowing how to contextualise the content.  Contextual Communication provides the recipient with specific information so that assumptions are not drawn, as well as places meaning into the message.  More importantly, it provides a platform for a true dialogue to take place.

Organisations with a strong customer centricity focus are doing well when it comes to providing context when dealing with their customers.  However, are they applying the same focus on their most valuable assets, their staff and key stakeholders?  Are they doing enough to help make their people as efficient as possible, and in turn, maximising their ROI?

Equally important is the need to provide Contextual Collaboration tools to ensure that groups of people are moving in unison and in sync towards a collective goal. But what happens when a critical area of the business requires attention or an urgent action?  How many channels do employees have to navigate through to ensure they get access to all the relevant information and notify the right people timeously?

Data security then also becomes a major issue, and factors to consider include:

What if someone drops the ball and forgets to relay an important piece of information?  

Or when someone leaves an organisation – albeit suddenly or even foreseen?  

What happens when someone new steps in and is required to pick up where their predecessor left off?  

Assuming information hasn’t been lost, misplaced, archived or deleted in its entirety, how long does it take to provide factual, contextual information to sufficiently equip that individual with everything they need in order to carry out the task at hand? 

How many people have to stop what they’re doing, and lose momentum while they get the new kid on the block up to speed?  

Besides the potential cost implications of a project setback, what are the cost implications to an organisation to get back on track? 

Communication and collaboration has turned strategic because at the core of it, data is currency, time is money, and in some instances, could even be a matter of life and death.  If organisations were sufficiently equipped with tools that bring their People, Processes and Systems closer together to realise their Optimal Performance Zone, what would it mean to their bottom line?!  It’s simple:  It would result in a more connected, effective and accountable workforce that would ultimately deliver an increased ROI!

Have you considered how much inefficiency there is in your organisation, and what it would mean to your bottom line if the issue of Hyper Contextual Collaboration was addressed?

Here’s some more food for thought:

• 86% of employees and executives cite a lack of collaboration or ineffective communication for workplace failures. (Source:  Salesforce)   

• 97% of employees and executives believe that a lack of alignment within a team impacts the outcome of a task or project. (Source: McKinsey)

• Knowledge workers spend an average of 14% of their time communicating and collaborating internally. Studies show that internal collaboration through social tools could help increase productivity by as much as 20 to 25%. (Source: McKinsey)

• The average worker spends an estimated 28% of their time managing (internal) email and an additional 20% of their time looking for internal information, or tracking down colleagues that can assist with specific tasks.  However, when the appropriate social media tools are adopted, this can reduce the time by as much as 35%, with additional value being realised through a faster, more efficient, and more collaborative approach. (Source: McKinsey)

It’s with these very basic principles in mind that we have spent the past 15 years building and developing AFFECTLI into a product that brings Contextual Communication and Contextual Collaboration together to provide an organisation with Hyper Contextual Collaboration tools. 

Gone are the days of the broken telephone; he-said-she-said; misplaced or omitted information, documents and the like…  We have worked tirelessly and systematically to deliver a tool that ensures that the right people get the right information at the right time – every time – with our fully auditable Hyper Contextual Collaboration (HCC) platform that drives accountability, and increases the Optimal Performance Zone (OPZ) of any organisation, resulting in a sustainable business with a competitive edge. 

If you are interested in improving the effectiveness of your organisation’s HCC and OPZ through the adoption of our proven toolkit, AFFECTLI, please feel free to reach out to us for a demo on get in touch. 

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As early adopters of your software that pioneered remote working, tools for faster code reviews and excellent security and compliance features, we are strong advocates of your OSS tools, and proud to be affiliated with one of the biggest independent players in the market through our flagship and award-winning product, Affectli.

Wishing you continued success and prosperity,

Glen Scott

CEO:  Mi-C3 International 
#EveryoneCanContribute #GTLB at Nasdaq

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– Dr Robert C. Maybery

We have spent the past 15 years building and proving a resilient, easily integrated Human Centric technology ecosystem called AFFECTLI.  Our mission at the core of the design and engineering of what we do is to help organisations increase their efficiencies, and on that note, would like to introduce you to The AFFECTLI OPZ philosophy. 

The AFFECTLI Optimal Performance Zone (A-OPZ) is made possible through the ability to streamline organisations and increase the relationship between People, Processes and Systems (PPS) , making organisations more resilient and effective on all levels.

Contrary to popular belief, digitisation; IoT or the 4th Industrial Revolution is not a technology issue, but an Optimal Performance Zone (OPZ) issue… As technology progresses, we need to increase the relationship between our People, our Processes and our Systems in order to increase the Optimal Performance Zone of an organisation.

One of my dear friends and mentor, Dr Robert C. Maybery, has pioneered and mastered Peak Performance Management.  He is known for being very outspoken about the demands that Boards place on their Directors to deliver, noting that nothing is going to change if leaders succumb to short term Q1, 2, 3 and 4 pressures, but rather focus on long-term strategic vision and long term sustainable growth.  It is this insight (among many others) that has resulted in his success as a sought-after advisor to many of the largest companies in Europe, and to some of the top F500 companies in the USA (and beyond).  

Over the years, we have shared insights on how we can apply his program from a People perspective, and translate it into a digital solution that delivers the best ROI for our customers and organisations adopting digitisation through our AFFECTLI platform.

On the back of the Global Crisis of 2012, he was quoted as saying “There is no short term fix” and the same is true today amidst the global crisis we are currently faced with as a result of the coronavirus pandemic. Organisations and their people have been pushed to their limits as the financial implications and mental health & wellbeing of people take a toll, unlike anything we’ve ever seen before.  

“Today, more than ever, forward-thinking organisations must augment and invigorate a cultural transformation to extol operational excellence; far and beyond the generic focus of size and scale, diverse cash flows, fixed cost reduction, ring fencing core resources, expertise and customer loyalty initiatives.”

– Dr Robert C. Maybery

The pandemic has shed a spotlight on the resilience & agility (or lack thereof) within a number of organisations varying in industry and size.  Businesses that have been able to sustain themselves over the extended lockdown periods have been forced to trim the fat, revert to zero-based budgets and rebuild from the bottom up, and some companies have had to reinvent themselves in order to remain relevant and sustainable. But it goes beyond that…

If organisations are going to rise from the ashes of this pandemic, and grow into sustainable, profitable businesses, they will be forced to work more efficiently and effectively.  There is no question that PPS will need to be orchestrated in perfect unison in order to achieve their OPZ, and the only way to do that, is to adopt the right technology that simultaneously brings these 3 things together in a way that creates a transparent, informed and engaged, accountable workforce. 

“Meritocratic organisations commit to and vigorously drive to imbed a no-nonsense performance orientated culture, epitomised by intentionality and highly effective decision making. This culture eschews mediocrity and resistance to change.

The many benefits include, but are not limited to, increased revenues, margin and earnings before tax, satisfied customers, authentically engaged people and significant gains in the speed to market and execution prowess.”

– Dr Robert C. Maybery

Quick wins can be achieved with the right solutions – insights drive excellence.  However, even with the best people and systems in place, it will not solve the problem because digital maturity cannot be achieved overnight. A successful strategy is a steady hand on the rudder, – not a sprint chopping and changing solutions – and it requires the sustained application of PPS logic within the business to achieve best in class, increase relationships and reduce complexities – the core ethos that is at the very heart of our engineering, and the philosophy that unites the interconnected elements and logic to deliver the AFFECTLI OPZ for sustainable growth and longevity and to delight our customers.

Also important to note, is that Hyper Contextual Collaboration is another major part of The AFFECTLI OPZ model – which I cover in another Blog that will be published soon.

Simply put, AFFECTLI is a manager of managers toolkit that improves efficiencies by automating business processes through the implementation of a Hyper Collaborative Business Operating System.  It is easily integrated into existing systems, or whatever technologies companies have already deployed, and delivers a trackable and auditable solution that will digitise and streamline ANY business, providing a single real-time overview of the entire organisation to drive informed decision making.  In doing so, maximum efficiencies are achieved through attaining and (over time,) improving the OPZ, reducing operating costs significantly, and setting organisations on the path to long term sustainable growth. 

If you are looking for meaningful intelligence to drive and improve your A-OPZ (The Affectli Optimal Performance Zone), feel free to reach out to us to request a demo or discuss your needs for a tailored A-OPZ solution by emailing  get in touch.

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